Morset Sound Development

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Morset Sound Development  
+47 73915000  
Bellvegen 59  
7580 Trondheim, Norway  

contact@winmls.com  





How to solve a problem with WinMLS
If you have a question about purchasing e-mail us, but if you have purchased through ShareIt, please first visit the Customer Care Center.

Step 1. Search the help file: Open the help file (select Help Topics... from the Help menu in WinMLS). Then click the Search tab. Type a search word that is related to your question and click the List Topics button. See if you find a topic that answers your question.

Step 2. Troubleshooting section: The help file has a section named Troubleshooting and known issues that you should check. To view the help file online, click here.

Step 3. Recently discovered issues (WinMLS 2000 only): Click here to read about the latest discovered issues (these are not included in the help file).

Step 4. User forum: Click here to post a message explaining your problem. We will try to answer within two days. Professional users may contact us directly on e-mail (see next step) but are asked to post their questions on the forum as well.

Step 5a. Support on the professional version: If you have purchased the Professional version, please e-mail us for support. You may also call us. Do give us a call if you have urgent needs. You may reach us at the following numbers
+47 73915000, +47 99705410, +47 90949197
Contact us for support from 07.00 to 22.00 GMT. For very urgent support, call at any time.


Step 5b. Support on the personal version: If you have purchased one of the low-cost Personal versions, support is given through our user forum. If you have not gotten any response within 24 hours, please e-mail us for support. You may also call us. You may reach us at the following numbers: +47 73915000, +47 99705410, +47 90949197
Contact us for support from 07.00 to 22.00 GMT. 



 
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