Using your credit card at SPORTQUEST DIRECT is completely safe
When you use your credit card to shop at SPORTQUEST DIRECT, rest assured that the transaction is secure. Our servers use Secure Sockets Layer (SSL), an advanced encryption technology that works with Netscape Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), and AOL (AOL 3.0 and above). This technology safeguards your personal information and guarantees privacy.

Shopping at SPORTQUEST DIRECT is 100% safe--guaranteed
Our shopping system is so safe that Excite and America Online have awarded us "Certified Merchant" status. That means that in the highly unlikely event of credit card fraud, AOL and Excite will guarantee your protection. You will simply not be held responsible for the fraudulent charges.

In fact, shopping online at SPORTQUEST DIRECT is safer than using your credit card at a restaurant or department store. Give it a try and see for yourself why shopping at SPORTQUEST DIRECT is 100% risk free. You'll soon find yourself appreciating the fun, convenience, and security of shopping at home.

If you have questions regarding our credit card security policies, please call us at 1-800-776-4363. We are open 24 hours a day, 7 days a week.

If you are calling from outside the United States, please dial 1-760-489-8133.

What are my payment options?
SPORTQUEST DIRECT Online Store only accepts orders that are processed online using a credit card. We currently accept Visa, MasterCard, Discover Card and American Express, and we will be accepting other cards in the near future. Please be assured that our systems are secure and customer information is kept private by SPORTQUEST DIRECT.

For payments by check, or money order please call our toll-free number at 1-800-776-4363.

Is my credit card safe?
Absolutely! In fact, it's safer to use your credit card over the Internet than in a restaurant or department store. SPORTQUEST DIRECT servers use Secure Sockets Layer (SSL), an encryption technology that works with Netscape Navigator, Microsoft Internet Explorer and AOL's browser so that only SPORTQUEST DIRECT computers read a buyer's personal information.

If you still aren't convinced, take comfort in this--in the unlikely event that someone makes unauthorized charges on a credit card because of an SPORTQUEST DIRECT transaction, the cardholder will simply not be held liable.

When are credit cards charged for an order?
Credit cards are not charged until the buyer's items are shipped from our warehouse.

Does SPORTQUEST DIRECT charge sales tax?
State laws require companies to collect sales tax from residents shipping merchandise to states where the company has established offices. The SPORTQUEST DIRECT main office and warehouse operations are in California; we are, therefore, required to collect sales taxes on orders shipped to locations in the state of California.