To both internal and external audiences, independently documenting and sharing success stories and best practices is a convincing way to demonstrate and create value.
The practice can provide an independent perspective and seasoned approaches to gathering, assembling and presenting information on "successes". Custom approaches can be done in ways that create the most value for the organization and those directly involved or affected.
Best practices, whether one's own or those of others', have unique roles they can play in organizational development and value. This holds true not only for those internally who are interested in learning from them, but for those externally whom you may wish to reach, inform and inspire. Best practices can stimulate insight and improvements no matter where one is functioning on the spectrum from "trial and error" to "state of the art".
Copyright 1999-2003 Frank McLean
page last updated 16 April 03
