FACT:
The highest overhead expense in every dental practice is the staff.

FACT:
Over 96% of dentists surveyed feel staff management is an area of practice management with which they have the least skill and the most difficulty.

FACT:
A recurring source of complaints, problems, and breakdowns in the majority of dental practices involves the staff.

FACT:
Without the staff being satisfied, individual staff achievement and "team" performance is impaired.

FACT:
Without effective communication with and between the staff, a dentist's practice is limited in its growth, productivity and profitability.

FACT:
Most dentists don't have access to models and tools to effectively communicate with and manage their staff.

FACT:
Losing and replacing a staff member can easily cost three times their salary.

FACT:
Good staff members are difficult to find - and not easy to keep.

FACT:
Having even one staff member who is dissatisfied negatively impacts morale, diminishes retention of other staff, and affects production, collection and the acquisition of new patients.

PROMISE:
The Staff Communication & Management Program will educate, train and develop you and your staff to effectively communicate, which will directly improve staff satisfaction and performance.

PROMISE:
The Staff Communication & Management Program will educate and train you to handle staff conflicts, upsets, and problems.

PROMISE:
The Staff Communication & Management Program will provide proven management models that enhance individual and team performance, decrease mistakes, and enhance staff loyalty and commitment.

REGISTRATION:
To register for this 2-day program, please complete the following registration form.