FACT
The highest overhead expense in a dental practice is the staff.

FACT
A recurring source of complaints, problems and breakdowns in a dental practice involves the staff.

FACT
Without the staff being satisfied, a dentist's fundamental commitment to patients and quality care is compromised.

FACT
Without a satisfied staff, a dentist's practice is limited in its growth, productivity and profitability.

FACT
Most dentists don’t know when the staff is dissatisfied, nor do they know what to do about it...until it is too late.

FACT
Most dentists don't have access to effective tools to measure staff satisfaction.

Losing and replacing a staff member can easily cost you $8,000 to $10,000. A good staff member is difficult to find - and not easy to keep. Having even one staff member who isn’t satisfied negatively impacts morale, diminishes retention of the other staff and affects production, collection and the acquisition of new patients. Having a staff that isn’t satisfied costs the dentist ‘heart muscle and stomach lining.’ In other words, having a staff that isn’t satisfied costs you time and money!

The Staff Satisfaction Assessment tool can immediately inform you of what's going on with your staff and provide reliable and effective recommendations for handling problems before they affect the successful operations of your practice.

OVERVIEW

This survey will reveal the condition of your staff's satisfaction by measuring those areas which are essential:

·         Service

·         Appreciation

·         Leadership

·         Marketing

·         Communication

·         Management